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FAQs

CARE INSTRUCTIONS

  • HAND WASH IN COLD WATER

  • DRY IN THE SHADE, DO NOT LEAVE IN THE SUN

  • DO NOT IRON

  • AVOID CONTACT WITH TANNING OILS AND LOTIONS

  • DO NOT LEAVE IN CHLORINE FOR LONG PERIODS OF TIME

  • AVOID ROUGH SURFACES

 

Store Policies

SHIPPING POLICY
  • Luna Swim offers worldwide shipping.

  • Services include standard shipping (5-7 business days) and DHL express (1-3 business days) .

  • All International packages may be subject to duties and taxes which are not included in the price at checkout, which Luna Swim is not responsible for.

  • Luna Swim cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. These fees are charged by the country of import and is the customers responsibility.

EXCHANGE POLICY
  • Luna Swim offers store credit or exchange only. No refunds. 

  • Exchanges can be made within 7 days of receipt of items. 

  • All sale items are final sale. No exceptions. 

  • Exchange items will only be accepted if unwashed, unworn, untampered and liners un-removed. 

  • Items must be in the original form it was received, with original tags attached and original packaging. 

  • Customer are responsible for the cost of shipping back to Luna Swim. 

  • Luna Swim is not responsible for lost packages. 

  • Luna Swim has the right to refuse exchanges that go against this policy.

 

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